You could not find the answer to your question? Here is how you can get in touch with us:
On computer
- Select the tab « Help center » on the top right of the Website:
- A new page appears, select the tab « Help » on the left at the bottom of the page:
- Write the problem you encounter:
- Press the « Enter » key on your keyboard:
- You will then have the most common questions asked and you can select "contact us" below:
- You will arrive on our contact form:
- Once you have filled it, you can select "send", you will then see a confirmation message
Our customer service will come back to you by mail as soon as possible.
You can also select the tab “Need help?” on the bottom of the Login page and at the bottom of every pages on our website, it will open the window to contact us :
On mobile phone
- Select the « menu » tab :
- Select « Help and contact » :
- Select the question mark at the bottom right:
- Type in the problem you encounter et select « research/ok» on your virtual keyboard:
- This will take you to the most common questions asked on the subject and you can select “contact us” at the bottom right:
- The contact form will appear, you can fill it and select “send” at the bottom right:
When it is sent, a confirmation message will appear and our customer service will reply by mail as soon as possible.
You can also select the “Need help?” on the bottom of each of our website pages, it will open the window to contact our customer service:
