If you try to make a deposit but your transaction is refused by paysafecard or you experience a problem with the paysafecard payment page, there are several possible reasons:
- You have insufficient credit: recharge your card and try again
- You have made an error in your payment information (card number, date of expiry...): check the details and try again
- You have reached your overall limit: try again later
- A technical problem has occurred at the bank: try again later
If the problem still persists, contact paysafecard by phone on 0800.0729.7233 (Monday to Sunday, 10am to 10pm) or send an email to info@paysafecard.com.
Don’t forget that you can also make a deposit by credit card via Bancontact or also by HiPay.