Skip to main content
Submit a request
  1. LuckyGames.be (EN)
  2. Deposits and withdrawals
  3. FAQ

FAQ

  • I wish to deactivate my default deposit limit. What do I do?
  • My deposit is still being processed after more than 10 minutes. What should I do?
  • Why do you no longer offer deposit bonuses?
  • What is the minimum and maximum amount I can deposit?
  • My transaction was refused by HiPay. Why? Who do I contact?
  • My transaction was refused by paysafecard. Why? Who do I contact?
  • How can I withdraw money at Lucky Games?
  • I wish to make a deposit with a prepaid paysafecard. What do I have to do?
  • How can I deposit money at Lucky Games?
  • I have made a withdrawal request online. How long will it take for the money to be available in my bank account?
  • I’m unable to make a deposit. What should I do?
  • I’m unable to make a withdrawal. What should I do?
  • I made a withdrawal request online but have changed my mind. Can I cancel it?
  • I cannot find my deposit in my history. How do I know that it has been credited?
  • A transaction has been debited from my bank account but does not appear in my player account. What should I do?
LuckyGames.be (EN)
Français Nederlands (Nederland)