FAQ
- I’m unable to start a game or the game remains stuck on "loading". What should I do?
- Can I use my smartphone or tablet to play on Lucky Games?
- What is demo mode?
- I would like to try out a new game. Where can I find the game rules?
- Do I have to register to play at Lucky Games?
- What kind of games are offered at Lucky Games?
- I was disconnected in the middle of a game. Can I get my credits back?
- A technical problem made me lose winnings during a game. What should I do?
- I won a casino or dice game! When will I receive my winnings?
- I never win! Why?