By activating a self-exclusion, you voluntarily block yourself from our website for a duration of at least 6 months.
It is a preventative measure that allows you to take back control if you feel like you are no longer able to set yourself limits. If you request a self-exclusion, you will no longer be able to log in to your player account for the whole duration of the self-exclusion.
If you wish to exclude yourself, go to your account settings. This is where you will also find our other responsible gaming tools, like breaks and deposit limits.
If you validate the self-exclusion, you can no longer go back or change the duration of the self-exclusion.
Once the period has passed, if you want to regain access to your account, you must contact us via support@luckygames.be or the contact form.