It depends on the type of exclusion you have set up.
Have you set up a 6-month exclusion or a gaming break?
You must wait until the end of this period to be able to reconnect. Once the period has passed, the exclusion will be automatically lifted and you will have access to your account again.
Have you requested a gaming ban through the Gaming Commission?
You have the option to cancel it.
How? By sending a signed registered letter containing a copy of your identity card to the following address:
Gaming Commission
Cantersteen 47,
1000 Brussels
After a waiting period of 3 months from the receipt of your request, you will be able to regain access to our online gaming site.
However, it is important that gaming remains enjoyable and does not become an addiction. If you think you have developed a dependency, there are solutions. For more information, please visit our Responsible Gaming page.