FAQ
- My transaction was refused by HiPay. Why? Who do I contact?
- I wish to deactivate my default deposit limit. What do I do?
- I’m unable to make a deposit. What should I do?
- My deposit is still being processed after more than 10 minutes. What should I do?
- What is the minimum and maximum amount I can withdraw?
- Not all of my credit is withdrawable. What should I do?