If you are trying to make a deposit but your transaction is declined by paysafecard or if you encounter an issue with the paysafecard payment page, several reasons are possible:
• Your balance is insufficient: top up your Paysafecard account and try again
• You made a mistake in your information (card number, expiration date, etc.): check your details and try again
• You have reached your usage limit: try again later
• A technical issue occurred on the Paysafecard side: try again later
• Your card was not purchased in Belgium: You cannot use it.
If the problem persists, contact paysafecard by phone at +3278481493 (Monday to Sunday from 10 AM to 10 PM) or by email at info@paysafecard.com.
Remember that you can also make a deposit by credit card.